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  • I am unable to place an order on your website. It says we do not service the area yet.

    Services are available in selected areas. WM New Zealand updates the areas serviced from time to time, so please check back at a later date.

    If you are interested in purchasing a PayAsUGO service, you can register your interest in areas we do not yet service. We will notify you if PayAsUGO becomes available at that address.

  • My neighbour has a bin from WM but the website says no service is available for my address. How can I purchase a service?

    Please contact our Customer Services team on 0800 10 10 10 or via the contact us form.

  • I have just moved to a new subdivision and my address is not showing on your system. How can I setup an account?

    Please contact our Customer Services team on 0800 10 10 10 or via the contact us form.

     

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Waste Management NZ Limited

318 East Tamaki Road, East Tamaki, Auckland 2013

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