Please note the following changes to Waikato bin servicing over the holiday period:
Christmas Day – Thursday, the 25th of December 2025
New Year’s Day – Thursday, the 1st of January 2026
Merry Christmas and Happy New Year from WM New Zealand.
Service update: If you wish to stop service over this period, please phone 0800 10 10 10
If you want to sign up for direct debit, please fill out the direct debit direct debit form and email it to credit@wm.nz along with your first, last name and service address.
You can still access your account by logging onto a computer. You don’t need to use a mobile for this. Our app is simple and easy to use. Learn more about it here.
Unfortunately, we cannot offer our PayAsUGO/Holiday Home plan without a credit card. Alternatively, you can sign up to our monthly or advanced bill payment plan which accepts direct debit or credit payment options.
Yes, with PayAsUGO you can set a regular (weekly) scheduled collection and pause the service whenever you need to. Your collection day will be the same day every week.
Alternatively, you can sign up to our monthly or advanced bill payment plan (WMGO) which accepts direct debit or credit payment options.
If you want to sign up for direct debit, please fill out the direct debit form and email through to credit@wm.nz along with your first, last name and service address.
You can send us a message at wm.nz/contact. We’ll need 28 days’ notice before we can process your cancellation and will be in touch about the removal of your bin.
We’re changing the way we collect your bin to make it safer and more efficient for both you and our drivers.
Simply sign up and select the bin size you desire. We’ll take care of that and organise a bin exchange.
You can find a copy of our general terms and conditions here.
Fortunately, we don’t need a bin liner to continue collecting your waste. By removing this single-use bin liner we’re making your service more sustainable. If you want an environmentally friendlier alternative, you can place newspaper in the bottom of your bin after each collection.
For commercial customers, you can find information here.
For residential customers, you can find information here.
Hamilton-based Waste Management Resource Recovery Park located at 16 Wickham Street.
Learn more
Hauraki District Council and Waikato Regional Council have publicly notified Waste Management’s application to build new landfill cells at Tirohia Landfill & Energy Park.
Learn more
When Waste Management purchased Tirohia Landfill in the Waikato three years ago, 70% of the methane gas produced by decomposing waste was released into the atmosphere.
Learn more
