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Relocating

Relocating

  • Changing your address when moving

    Please contact Customer Services with your new address and move date as early as possible to ensure a smooth transition.

  • Taking your bin to a new address

    You can take your bin with you! However, please confirm that the service is available at your new address. If not, contact us for free relocation assistance within the same region.

  • Relocation

    Relocation within the same region is free. If you're moving outside your current region, you must cancel your service and purchase a new one.

  • New service day after moving

    Once your address change is processed, we will inform you of your new service day.

  • Moving to a different city

    If you're moving to a different city, contact Customer Services to confirm service availability in your new area.