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WMGO

Overview of WMGO

WMGO simplifies managing your home’s waste needs, from recurring wheelie bin services to one-off collections like skips or FlexiBins. You can track collections, view and pay invoices, and choose between monthly or annual payments.

WMGO FAQs

  • Can I pause my WMGO collection?

    • WMGO wheelie bin collections are a subscription service and cannot be paused.
    • If you have inconsistent or variable waste needs, PayAsUGO may provide a better solution. To find out more about PayAsUGO, click here.

  • How do I view my upcoming collections?

    • To view your upcoming collections, log in and select Calendar in the top left corner. On this page, you will be able to view your upcoming collections.
    • If you have services at multiple properties, you can change the property you’re viewing collections for using the dropdown above the calendar.

  • How do I set up text notifications?

    • Stay informed with text notifications for service updates and collection reminders. To change your notifications, log in and click on the profile icon in the top right corner of your screen and select My Profile.
    • Tick or untick the Subscribe to text reminders and Subscribe to email reminders boxes based on your preferences, and click Save Changes.

    Note: If you have services at more than one property, be sure to select the correct address in the dropdown menu before adjusting notifications.

    • Garden waste reminders: Sent every Thursday, one week before your collection
    • Household (general) waste reminders: Sent the day before your scheduled collection

  • How do I reset my WMGO password?

    You can reset your password by clicking here or by going to the login screen and selecting Forgot your password?