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If you ever need to make changes to your service, just reach out to our customer service team—we’re here to help.
To cancel your service, please send us a message or contact our Customer Services team on 0800 10 10 10 to arrange for a collection. Please note, though, that we don’t provide refunds for any service fees already paid.
Heading out on holiday, like during Christmas? We would like to hear from you. Select Suspend services from our Contact and Support page here, and complete the form with your WM Number and the dates you would like us to suspend your service.